Help / FAQ

Advanced Support

If you can't find any answer about your problem/question here, you can create a ticket here :

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You can also contact us directly at :

Requirements for server to be submitted / to appear online

Requirements
- Your server needs to be online to be accepted and you need to provide a valid IP address or hostname
- To display your server status (player count, version), follow our guide: Query Plugins.

Servers Status / Query Plugins

For our website to display server status, including players, server name, and version, you have three options:

HyQuery (recommended)
Install the HyQuery Plugin.
Requires no configuration to run.

One Query
Install the One Query Plugin.

Nitrado Query
Install the Nitrado WebServer Plugin and Nitrado Query Plugin.
Then you need to update your server here, and enter your webserver port in the query port field.
We only support TLS protocol for the webserver.
Don't forget to set the correct permissions for the Nitrado Query plugin to make data publicly accessible as explained in the plugin documentation.

Votifier Setup

If you need help to find and install a Votifier plugin, please follow our guide: Votifier Setup.

Votes

Votes are reset every month. Votes are limited to one per server per IP address (Internet Protocol) per day.

If you abuse the vote system, we will reset to zero your votes. If you abuse again, we will deactivate the vote system for your server.

Uptime

Your server is checked every 5 minutes and we keep track of your server status for 20 days. Your server uptime is based on the tracked values.

When a server uptime drop to 0%, the server is automatically deleted if it has not been online for the last 60 days.

Is "Hytale-Servers.net" affiliated with Hytale?

Hytale-Servers.net is not affiliated with Hytale. If you have a problem with the game, please ask for support on the official website of Hytale: https://hytale.com/